Governance, Security, and Availability

1. Global TUGGI Curation

TUGGI maintains its standard curation via CMS, using verified sources and artificial intelligence.

2. Audit Logs and Integrity (Institutional Security)

Information Custody: TUGGI acts as the technical custodian of the platform. Every change to an audio trigger, whether made by TUGGI or a government partner, is recorded in immutable audit logs (RBAC), making it possible to track who, when, and where a narrative was altered.

3. Reliability and Performance (For the B2C User)

For the traveler, reliability is measured in use. With the content already downloaded, the audio starts on its own, even where there is no signal:

Offline-First Availability: We designed TUGGI not to rely on the cloud at the moment of triggering. Once the travel package is downloaded, audio activation is local and immediate.

4. Global Infrastructure

Our data is hosted in world-class data centers with AES-256 encryption at rest and TLS 1.3 in transit. We use Supabase for identity management and Google Cloud for audio processing.